Return Policy

A return authorization form must be completed prior to sending any products back to Roadwarrior Inc., please contact info@roadwarrior-inc.com to receive a copy of the form. Returns will be accepted at the discretion of Roadwarrior technical staff based on the information provided in the return authorization form. Parts that have been approved for a return will be accepted up to 60 days after the sale of the unit and will be subject to an inspection to ensure that the item is unused and undamaged.

 

Returns will include a 25% restocking fee as well as return freight charges.

 

All returns must be sent to Roadwarrior Inc.’s Canadian manufacturing facility at the address below. The necessary documentation for return shipping will be provided by Roadwarrior once the return is authorized.

 

ATTN: Roadwarrior Returns
3280 Thomas Street
Innisfil, ON L9S 3W5
Canada

Better Coating, Better Performance.

Roadwarrior is the only manufacturer to use Metalcor® catalyst technology across its entire range of Diesel Oxidation Catalysts (DOCs) and Selective Catalytic Reduction catalysts (SCRs). Metalcor® catalysts feature high activity catalyst coatings fused to thinner, stronger, catalyst substrates to guarantee maximum performance under the harshest conditions.

Metalcor® catalyst coatings are designed and produced in our own labs. We then inspect each unit to ensure you get more fuel efficiency, lower consumption of DEF, and long term performance from your heavy duty engine!

Roadwarrior Has You Covered!

All Roadwarrior parts include a full value 1-year warranty. To make the process hassle-free, our parts have a metal nameplate with the serial number, so even after 500,000 miles of service, it’s still easy to identify. This avoids the common problem of serial numbers printed on stickers that burn off after the first start-up, making them impossible to return. Our failsafe system allows us to work in your interests, honouring claims for on-road and off-road replacements, and giving you peace of mind.

And since Roadwarrior parts are designed to meet or exceed OEM specifications, you can rest easy knowing our direct fit parts will take the problems out of your aftertreatment without interfering with your OEM warranty.

Next Day Is Nice, Same Day is Better!​

A faulty emissions control system can cost you thousands in wasted man-hours as your heavy equipment sits in the shop awaiting a new part. Whether it’s a truck behind on orders, a bus that can’t take passengers, or heavy machinery delaying construction deadlines, Roadwarrior can get you moving again! 

Roadwarrior has twelve warehouses across the U.S.A. and Canada, which can deliver the most popular aftertreatment parts in 1-2 days. With over 1,000 DPFs, DOCs and SCRs on offer, Roadwarrior offers the largest aftertreatment catalogue.

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