loader image
Posted in: Blog

Why Roadwarrior Warrants Your Trust

A good warranty is an essential part of any expensive purchase and the details say a lot about the company you’re buying from. At Roadwarrior, our hassle-free warranty is designed to show that we trust our customers and to show them why they can trust us.

So, what makes a good aftertreatment warranty?

Roadwarrior parts include a 1-year warranty

Covering the period in which any existing faults or errors are likely to appear.

If an aftertreatment component isn’t working properly, the fault will appear immediately. All our replacement parts come with a one-year warranty to cover this period and offer you peace of mind. After this, by maintaining your system with regular regens, and cleaning your DPF every 250,000 miles, you’re unlikely to encounter any errors in the working life of your aftertreatment system.

Roadwarrior parts include a 1-year warranty

Making the return process hassle-free if there are faults or malfunctions.

Some manufacturers will put an aftertreatment part’s serial number on just a sticker. But the heat of the engine can burn off the sticker after the first use. As a result, it’s very difficult to trace your part or prove your claim in the case of a malfunction. Our parts are stamped with durable metal serial numbers, built to withstand the heat of the engine without wearing down. This easy traceability allows for simple warranty claims in the case of any malfunction.

Roadwarrior honours your warranty

Honouring all reasonable claims.

We believe good customer service is based on trust. We trust our customers and by honouring our claims we earn their trust too. The easy traceability of our parts lets us honour 90% of our warranty claims (the highest in the industry). We provide a new replacement Diesel Particulate Filter (DPF), Diesel Oxidation Catalyst (DOC), or Selective Catalytic Reduction (SCR) system. Then, our R&D experts examine the faulty part to see what went wrong and ensure it can’t happen again. At Roadwarrior, our hassle-free warranty is just another way we take the problems out of your aftertreatment.

Check out our DPFs, DOCs and SCR parts!

Comment (1)

  1. […] Cleaning can significantly increase the life of your DPF, but eventually, it will need replacing. Instead of contacting the original manufacturer, why not ask for Roadwarrior DPFs? Our models are designed as exact-fit replacements for major manufacturers including Caterpillar and Cummins and come at competitive prices, saving you money and downtime. We make our DPFs with advanced Metalcor® catalyst technology and design them to meet or exceed OEM standards. For your peace of mind, they also come with a hassle-free warranty. […]

Write A Comment

Your email address will not be published. Required fields are marked *

Better Coating, Better Performance.

Roadwarrior is the only manufacturer to use Metalcor® catalyst technology across its entire range of Diesel Oxidation Catalysts (DOCs) and Selective Catalytic Reduction catalysts (SCRs). Metalcor® catalysts feature high activity catalyst coatings fused to thinner, stronger, catalyst substrates to guarantee maximum performance under the harshest conditions.

Metalcor® catalyst coatings are designed and produced in our own labs. We then inspect each unit to ensure you get more fuel efficiency, lower consumption of DEF, and long term performance from your heavy duty engine!


Roadwarrior Has You Covered!

All Roadwarrior emissions parts carry a full value 12 month warranty.

LightningVolt lithium batteries carry a full value 30 month warranty.

To make the process hassle-free, our parts have a metal nameplate with the serial number, so even after 500,000 miles of service, it’s still easy to identify. This avoids the common problem of serial numbers printed on stickers that burn off after the first start-up, making them impossible to return. Our failsafe system allows us to work in your interests, honouring claims for on-road and off-road replacements, and giving you peace of mind.

And since Roadwarrior parts are designed to meet or exceed OEM specifications, you can rest easy knowing our direct fit parts will take the problems out of your aftertreatment without interfering with your OEM warranty.

Next Day Is Nice, Same Day is Better!​

A faulty emissions control system can cost you thousands in wasted man-hours as your heavy equipment sits in the shop awaiting a new part. Whether it’s a truck behind on orders, a bus that can’t take passengers, or heavy machinery delaying construction deadlines, Roadwarrior can get you moving again! 

Roadwarrior has twelve warehouses across the U.S.A. and Canada, which can deliver the most popular aftertreatment parts in 1-2 days. With over 1,000 DPFs, DOCs and SCRs on offer, Roadwarrior offers the largest aftertreatment catalogue.

*LightningVolt lithium batteries ship directly from Roadwarrior in Ontario, to ALL 50 states, including Alaska and Hawaii within 2-4 days.